Customer Stories: WebBox

WebBox is a digital agency based in Cardiff and London. Their expertise in the digital realm is evidenced by the compelling results they achieve for their clients. But there are times when promotional materials need to get physical. That’s when WebBox partners up with Solopress to provide their clients with world-class marketing collateral.

Born to brand

No strangers to difficult economic times, WebBox launched in 2008 just after the credit crunch. MD Will Roberts started WebBox from a spare room while still studying at Glamorgan University. His determination and focus on outstanding customer service soon led to steady growth, and WebBox now boasts an impressive roster of clients.

WebBox’s work has proved transformative for exciting brands including Fever Tree, Simply Gym, Welsh Athletics, Twickenham Stadium, DS Smith, Raleigh International and many more.

Consistently effective – online and in print

The team of specialists at WebBox helps clients to grow their businesses online through scalable web solutions and powerful digital marketing campaigns. Combining web design, digital marketing and branding, WebBox provides a comprehensive digital marketing service. By adding print to the package, WebBox clients achieve consistent, professional branding that carries across all their comms.

One of the reasons that Solopress and WebBox work so well together is our shared values that put the customer at the centre of everything we do. Graham Sanders, Senior Digital Designer, describes the WebBox ethos this way:

“The agency started life with a clear vision; we wanted to grow a digital agency that really listened and put exceptional service at the heart of our offering.”

A one-stop print shop

When it comes to branded collateral for clients, whether that’s business stationery, promotional materials, or merchandise, WebBox look to Solopress for all its print requirements. According to Sanders, “essentially anything print we opt to use Solopress.”

Prior to engaging Solopress, however, print didn’t always run smoothly for WebBox. “Until recently we found it hard to source a reliable printer who would be able to meet the tight deadlines required by one of our clients Simply Gym (a chain of UK fitness centres),” states Sanders. “This pain point was solved by using Solopress. We’re now able to design, print and dispatch items quicker than ever.”

Print principles

What WebBox sorely needed from their print supplier was consistent functionality, speed and service. Fortunately for both parties, the relationship between Solopress and WebBox has flourished on the back of these principles:

“We’ve found our experience with Solopress to be effortless, from the ease of ordering multiple items of different formats and dimensions to the extremely useful online proof checking tool. The Live Chat facility is a welcome addition as we can always talk to a member of staff. We’d happily recommend Solopress to anyone.”

Graham Sanders, Senior Digital Designer, WebBox

Built to last

WebBox was born into a tough business environment back in 2008 and has risen to meet each challenge since with passion, talent and diligence. All of this has equipped the agency to deal with the adverse conditions that all businesses are facing right now. That’s why we’re confident that the constructive partnership between WebBox and Solopress will endure throughout current circumstances and far beyond.